Help Center
How can we help?
Find setup guides, troubleshooting tips, and billing answers for your overlays and streams.
Getting started
Create your first overlay and add it to OBS in minutes.
Templates & design
Pick a template, customize colors, and go live faster.
Billing & plans
Manage your subscription, invoices, and plan limits.
Troubleshooting
Solve the most common OBS and overlay issues.
FAQ
Why is my overlay not showing in OBS?
Double-check that the Browser Source is visible, the URL is correct, and the source size matches your overlay dimensions. Try enabling “Shutdown source when not visible” off and refresh the cache in OBS.
My overlay looks blurry. How can I fix it?
Make sure the Browser Source width and height match the overlay size, and set your OBS canvas scale to 100%. If you resized the source in OBS, try adjusting the overlay size in OverlayOn instead.
Does OverlayOn work with Streamlabs and vMix?
Yes. Use the overlay URL as a Browser Source in Streamlabs or vMix. The process is the same as in OBS.
How do I update scores or text during a live stream?
Open your OverlayOn dashboard, update the data in the editor, and save. Changes appear in your stream instantly.
Can I cancel my subscription at any time?
Yes. You can cancel from your OverlayOn dashboard at any time. Your plan will remain active until the end of the billing period.
Still need help?
Write to us and we will get back to you as soon as possible. Tell us your streaming setup and what you tried so far.
Contact support